Terms of Service

Agreement

These terms govern your use of trikrypt.com and the client portal at client.trikrypt.com, both operated by Trikrypt. Using either means you accept them. They sit alongside our Privacy Policy.

If you have signed a separate proposal or agreement with us, that document governs the work itself and wins wherever it conflicts with this page.

What this website is

The site describes our services, shows results we have produced, and lets you request a proposal or a free audit. Prices, timeframes, scores and results shown on it are illustrative.

Nothing on this website is a binding offer or a fixed quote. Results shown for past clients are real but specific to those projects, and are not a promise that you will see the same. Search rankings, traffic and lead volume depend on your market, your competitors and factors outside anyone's control.

Proposals, pricing and payment

Work starts from a written proposal setting out scope, price and timeline. Until you accept one in writing or through the portal, nothing is booked.

• Proposals are valid for the period stated on them and are based on the scope described. Work beyond that scope is quoted separately before we do it.
• Projects are normally invoiced in stages, with a deposit before work begins. Invoices are due by the date on the invoice.
• We may pause work on overdue accounts. We will tell you before we do.
• Care plans and recurring services renew automatically for successive terms until you cancel. Cancel any time before the next renewal date through the portal or by emailing us, and the plan runs to the end of the term already paid for.

What we need from you

Projects run on time when the inputs arrive on time. You agree to provide content, images, branding, approvals and any account access we need, and to have the right to give us everything you send.

If material or feedback we are waiting on does not arrive, timelines move. Where a project stalls on our side of nothing for an extended period we may close it out and invoice the work completed to that point.

Who owns the work

Once a project is paid for in full, the finished deliverables are yours: the site, the copy we wrote for it, the designs and the brand assets produced for you.

Two carve outs, both normal:

• We keep ownership of our own underlying tools, templates, code libraries and methods, and of anything we developed before or outside your project. You get the right to use them as part of your deliverable, not to resell them separately.
• Third party components such as fonts, stock imagery, plugins and hosting stay under their own licences, which pass to you on those licence terms.

We may show the finished work, and describe results it produced, in our portfolio and marketing. Tell us if you would rather we did not and we will leave it out.

The client portal

Portal access is for you and the people you authorise at your organisation. Sign in links are single use and personal, so please do not forward them. Tell us promptly if you think someone else has access to your account.

Do not upload anything unlawful, malicious, or that you do not have the right to share. We may suspend access that is being misused, and we may remove content that breaches these terms.

The portal is provided as a convenience alongside our services. We aim to keep it available but do not guarantee uninterrupted access, and it is not a backup or archive of record for your files.

Acceptable use of this site

Do not submit false or fraudulent enquiries, send automated or spam submissions, attempt to gain unauthorised access to the site, the portal, the server or its data, interfere with their operation, or scrape content or contact details. We may block anyone who does.

Our content and trademarks

The design, copy, code and imagery of this website, and the Trikrypt name and logo, belong to Trikrypt and are protected by copyright and trademark law. View and share pages freely; do not copy or republish the content commercially without our written permission.

Other product and company names on this site are the trademarks of their owners and are used to describe the tools we work with. That use does not imply any affiliation or endorsement.

AI features

Triky, our chat and voice assistant, answers from a fixed set of prepared responses. It is there to point you in the right direction, not to give advice you should rely on. It can be wrong or incomplete, and anything it says about scope, price or timing is indicative until we confirm it in writing.

AI agents we build for clients are configured to that client's material and are subject to the agreement for that project.

Disclaimer

This website and the portal are provided on an "as is" and "as available" basis. To the fullest extent permitted by law we disclaim all warranties relating to them, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non infringement, and we do not warrant that they will be uninterrupted, timely, secure or error free.

This applies to the website and portal. It does not limit warranties we give you in writing for work we actually perform.

Limitation of liability

To the fullest extent permitted by Texas law, Trikrypt and its owners and employees will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or business opportunity, arising out of your use of this website or the portal, even where we have been told such damages are possible.

Our total liability arising out of the website and portal is limited to one hundred dollars (US$100). Liability arising out of paid work is limited to the fees you paid us for the specific engagement giving rise to the claim, and is governed by the agreement for that work.

Nothing here excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.

Indemnification

You agree to indemnify and hold harmless Trikrypt and its owners and employees against claims, damages and reasonable legal costs arising from material you supply to us, your misuse of the site or portal, your breach of these terms, or your violation of anyone else's rights.

Governing law and disputes

These terms are governed by the laws of the State of Texas, without regard to its conflict of laws rules. Any dispute will be brought exclusively in the state or federal courts located in Texas, and you consent to the jurisdiction of those courts.

Before anything formal, email us. Almost everything is a misunderstanding that one conversation fixes.

General

If any provision is found unenforceable the rest stay in force. Our failure to enforce a provision is not a waiver of it. These terms, our Privacy Policy and any signed proposal are the entire agreement between us.

We may update these terms. The version on this page, with the effective date above, is the one that applies, and continuing to use the site after a change means you accept it.